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Why We're Prioritizing Local Delivery: A Personal Reflection on Embracing Change

In a world where businesses constantly adapt, we are making a significant shift that reflects our values and strengthens our community ties. As a company dedicated to providing high-quality products, we are moving away from nationwide shipping to focus on local delivery within Texas. This decision is not just strategic; it’s a heartfelt commitment to our customers and the animals we cherish.


Our experience has taught us that our choices should resonate with our mission. We believe in treating every animal with respect, as they provide us with the food that sustains us. Now, we’re taking steps to ensure that this commitment is honored through our operations.


The Challenges of Third-Party Shipping


Lately, we have faced numerous issues with third-party shipping partners. On several occasions, orders arrived late, resulting in customers receiving spoiled products. For instance, in a recent month, 15% of our shipments encountered delays, causing distress for both our customers and our team.


Such experiences affect not only our business but also our commitment to sustainability. We cannot stand by while valuable food goes to waste. When we take the life of an animal to nourish our community, we owe it to them to ensure none of that nourishment is wasted.


Our Commitment to Local Communities


By shifting to local delivery, we are ensuring that our products reach customers quickly and safely. We want our Texas customers to receive the freshest meat, and local delivery is the best way to achieve this. For example, by delivering within a 50-mile radius, we can guarantee our meat is packaged and transported in the same day. This enhances not only taste but also our connection to the community.


Building these local relationships is vital. We aim to create a loyal customer base that shares our mission. When customers support local businesses, they also support ethical practices and sustainability efforts, fostering a community that thrives together.


Flexibility in Shipping Options


We understand that some customers still prefer shipments to their doors. To accommodate this need, we offer a shipping option through our "Contact Us" page. This allows us to manage deliveries during busy times like holidays or unexpected events such as severe weather.


Our commitment to ensuring quality does not stop at delivery. On average, 90% of our customers report satisfaction in how their orders arrive, a statistic we aim to improve continuously. When customers do request shipping, we take every precaution to ensure their order arrives safely and on time.


Engaging with Our Community


Maintaining communication with our customers is crucial as we embrace this transition. We will share regular updates on our journey through social media, ensuring everyone stays informed and involved.


We encourage you to connect with us. Your feedback is invaluable, and we want to hear your thoughts on how we can improve our services. It is through these conversations that we can grow and thrive together as a community.


Embracing Change Together


Change might seem intimidating, but it opens doors for improvement. By focusing on local delivery, we aim to strengthen our community ties, reduce waste, and respect the animals that contribute so much to our lives.


This journey is not merely a tweak to our business model; it’s a reaffirmation of our commitment to sustainable practices. In making this shift, we are better aligning our operations with our mission and deepening our responsibility toward the animals we cherish.


A Future Built on Community and Quality


As we embrace this new direction, we feel hopeful about our future. By prioritizing local delivery, we are moving toward a sustainable approach that aligns closely with our values.


We recognize this is a journey filled with opportunities, and every step will be thoughtful and respectful of our community and environment. We invite you to join us in pursuing sustainability, efficiency, and active community engagement. Together, we can forge a stronger community for all. Thank you for your continued support as we step bravely into this new chapter.





 
 
 

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Lovelady, TX 75851

936-205-1748

info@hawthorneranch.com

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